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USA Civil Engineering

Client Service Leader - Water

  • Edison, New Jersey
  • Permanent
  • Posted 3 months ago

Client Service Leader – Water / Wastewater Location: Edison, New Jersey

Build your career where your work visibly improves New Jersey communities. Our client — a leading national engineering and environmental consultancy — has supported New Jersey's water and environmental needs for decades, from complex planning and technical studies to recovery and resilience initiatives, and continues to deliver high-profile programs for utilities across the region. Based in their Edison office, you'll join a team that combines strong local relationships with national technical depth, giving you the runway to step into project/program leadership, mentor junior staff, and expand your influence with clients — without leaving New Jersey to get "big project" experience.

If you're a leader who wants real ownership — of clients, pursuits, delivery, and results — this is the role for you.

What you'll do:

  • Develop client engagement strategies and pursuit plans for new water, wastewater and environmental business across New Jersey
  • Align firm-wide strategy with local business development activity
  • Own the overall financial performance of projects within a client portfolio
  • Act as a visible advocate through professional and industry organisations
  • Assemble and lead client and project teams to meet client needs
  • Develop and manage proposals and presentations
  • Negotiate critical issues with clients, teaming partners and subconsultants
  • Develop technical approaches and strategies
  • Contribute to individual projects and meet billable hour targets
  • Meet annual sales goals from both existing and new clients
  • Manage business development budgets and costs

What you'll bring:

  • Bachelor's degree in Civil, Environmental, or Mechanical Engineering (or related discipline) — equivalent directly related experience considered in lieu of a degree
  • Professional Engineer (PE) license
  • 15 years of related experience
  • A track record of winning and managing water/wastewater projects in the greater New Jersey market
  • Strong existing relationships with water/wastewater clients in New Jersey
  • Strong interpersonal, time management, organisation and listening skills
  • Willingness to travel domestically and/or internationally as project demands require

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